Advisory services

We review designs in terms of operation and maintenance, applying our decades of experience and expertise. This ensures your proposed design is practical from a facility management perspective, in order to optimise quality, performance and functionality, and minimise risk.

Working with your design team, we’ll help develop overarching standards and output specifications for equipment, installations and services.

We’ll help you introduce formal processes for maintaining physical assets throughout their lifecycles, to maximise their value while minimising costs and associated risks.

Where appropriate, we can design these processes to comply with ISO 55000 and its four fundamentals of Value, Alignment, Leadership and Assurance.

Our goal is to ensure your facilities are efficient, cost-effective and aligned with your organisation’s commercial goals and operational requirements. We’ll work with you to define day-to-day systems and longer-term strategies to manage your physical assets and environments in support of your business operations.

We’ll work with you to create clear, robust protocols to ensure compliance with relevant laws and regulations and underpin safe, consistent service. They also provide a roadmap for day-to-day operations and guidance for decision-making, helping to streamline internal processes by avoiding ambiguity or duplication.

Benchmarking underpins continuous improvement by measuring and comparing your asset’s facility management performance data across a range of metrics. Depending on the circumstances, we can assess a specific factor, such as operating costs or energy management, or consider a full range of metrics; and we can benchmark against industry norms, comparable organisations and assets, or the best-in-class performance in a given function.

Setting priorities for allocating funds, controlling expenditure and minimising waste to reduce overall operating costs.

Independent assessments of your facility’s condition and maintenance to identify risk and ensure your FM services are compliant and efficient, thereby helping you maximise your asset’s longevity.

Evaluating your existing and proposed FM functions and developing pathways to continuous improvement.

Creating strategic frameworks for planned preventative and responsive maintenance to ‘build in’ minimum downtime and disruption for the building’s users.

Setting out the parameters for selecting potential FM partners, then preparing the terms of reference for their engagement based on international best practice and informed by our local knowledge and experience.

Developing and managing the ITT process, shortlisting potential candidates and providing practical support with negotiations, contracts and appointments.

Identifying and drawing up key performance indicators based on your project’s specific characteristics and long-term objectives.

We’ll conduct regular site inspections and quality checks throughout the construction phase, verifying installations and accessibility and overseeing system start-ups and testing. We’ll also coordinate shutdowns when you’re tying utilities into an existing facility, to minimise disruption to users and business activity. Full reports will help you keep track of your project’s progress.

Helping you verify that your facility’s systems have been built and installed to the correct design specifications and industry standards, and function in line with your needs and expectations.

Bringing together the planning, testing, data migration, training and leadership to prepare the building and organisation for the launch date – plus contingency planning in case of any delay.

Acting as a focal point for the client/asset owner, building contractor and FM service provider to maintain clear channels of communication and smooth transition.

Providing additional independent, objective scrutiny of the completed build to ensure all potential issues are properly identified and rectified.

Supporting the deployment of hardware, software and other equipment and systems to ensure they’re properly configurated, operating correctly and fully understood by those responsible for them.