The Project

Diabetes hospital, research, integrated prevention, training and education institute.

Client requirements

The provision of Managing Agent services to manage and supervise all related and contracted FM technical and janitorial service providers to DDI various buildings. This will include the management, reporting and monitoring of performance of all FM services.

The client decision to outsource the management of FM services was to reduce the budget, improve the efficiencies and performance of operation & maintenance.

  • Develop an integrated asset management strategy.
  • Drive efficiencies in the operating model.
  • Value engineer the operating model.
  • Rationalise the supply chain.
  • Assume management of operations and maintenance.

The Solution

The HVAC system was successfully recommissioned to enhance efficiency and reliability. A comprehensive asset management strategy was implemented, streamlining operations and ensuring optimal resource utilization. This initiative resulted in a 20% reduction in annual maintenance costs, reflecting significant financial savings.

The introduction of a CAFM system further improved operational oversight and efficiency. Utility costs were reduced by 15% through targeted measures and strategic planning. The supply chain was rationalized, enhancing procurement efficiency and reducing unnecessary expenditures. These efforts collectively demonstrate a proactive approach to cost optimization and operational excellence.

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